Current

Intermediate

Workflow Automation Using Generative AI

Coursera · Coursera · Updated March 2026

Platform rating

4.5/5

Champ rating

8.3/10

Duration

4 weeks, 3 hours/week

Classes

24

Learn to design and implement business process automation using generative AI capabilities. This course covers practical techniques for leveraging AI to streamline operations, reduce manual work, and improve efficiency across organizational workflows.

What you'll get

Identify automation opportunities using generative AI

Design AI-powered workflow solutions

Implement automation for document processing and analysis

Optimize business processes with AI integration

Measure and track automation impact and ROI

Fit

Best for

Leaders

Analysts

Researchers

Decision-makers

Not ideal for

Learners seeking only entry-level overviews

Prerequisites & pricing

Prerequisites

Basic understanding of business processes, no coding required

Pricing

Free to audit, $49 for certificate

Certification

Certificate

generative-ai

workflow-automation

business-automation

process-optimization

ai-tools

productivity

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