AI Skillset Course
Hotel Management and Hospitality Operations image
Current
Intermediate

Hotel Management and Hospitality Operations

Coursera · Cornell University · Updated March 2026

Platform rating

4.4/5

Champ rating

8.1/10

Duration

5 months, 4 hours/week

Classes

62

Sharpen your culinary skills and launch a food industry career with this kitchen-tested course. Hotel management training covering front office operations, revenue management, guest services, housekeeping management, and hospitality marketing strategies. Created by industry professionals who have run successful kitchens, restaurants, and hospitality operations for decades.

What you'll get

Manage hotel front office and guest service operations
Apply revenue management strategies to maximize profitability
Implement hospitality marketing and brand management
Create event marketing plans using digital channels and targeted outreach
Develop revenue management strategies including pricing and yield optimization
Manage front-of-house and back-of-house operations for guest satisfaction

Fit

Best for

Chefs
Bakers
Hotel Managers
Event Planners

Not ideal for

Learners seeking only entry-level overviews

Prerequisites & pricing

Prerequisites

No prior culinary or hospitality experience required. A passion for food, service, or event creation is all you need to start.

Pricing

$49/month

Certification

Certificate

Hotel Management
Hospitality
Revenue Management
Guest Services
Front Office
Service Standards
Go to Course

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